U.S. orders may be subject to import duties, tariffs, and taxes upon delivery.
U.S. orders may be subject to import duties, tariffs, and taxes upon delivery.
Shipping
Laelen orders are carefully packed and dispatched from our UK studio, using trusted express couriers to ensure your pieces arrive swiftly and safely.
UK Orders
UK orders are shipped with DHL Express.
Delivery usually takes 1–2 working days from dispatch.
Free standard shipping to United Kingdom on all orders above £300
International Orders
We ship worldwide with DHL International Express.
Delivery typically takes 3–7 working days, depending on location.
Please note that import duties, taxes, and customs fees may apply and are the responsibility of the recipient.
Shipping Rates
| Region | Service Est. | Delivery Est. | Rate Est. |
|---|---|---|---|
| United Kingdom | DHL Express | 2-4 working days | £7.00 |
| Europe | DHL International Express | 3–5 working days | £20.00 |
| USA | DHL International Express | 2-11 working days | £30.00 |
| Australia | DHL International Express | 3-17 working days | £35.00 |
| Rest of World | DHL International Express | 3-17 working days | £30.00 |
Order Processing
Orders are typically dispatched within 1–2 working days.
You’ll receive a confirmation email with tracking details once your order has been shipped.
Customs & Duties
For international orders, any applicable customs or import fees are determined by your local authority and are not included in the total at checkout. We’re unable to control or predict these costs.
Delivery Updates
You’ll receive real-time tracking updates from DHL once your parcel is on its way.